Welcome to the Faculty of Informatics and Design
Customer Relationship Information Management System
In order to deal with your enquiry more effectively and efficiently, we make use of a ticket system. Every enquiry is allocated a unique ticket number which you can use to track the progress and responses online. A valid email address is required to submit a ticket.Before you open a ticket, have a look at our Frequently Asked Questions section as you may find your solution right there!
Why not browse or search our Frequently Asked Questions (FAQs) before opening a ticket. You might find the answer there
Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.